Why Do You Use Support Tickets And What Are They?
With thousands of customers, from all over the world, we receive a large number of emails each day from people asking questions.
It is a time consuming task...
No email reply from Support. Read this!
An email is sent out every time a ticket is received or replied to.
We understand that it is frustrating when you appear not to be getting...
Why I Should I Register With You
As part of your purchase you have received unlimited email advice regarding your dog. Occasionally you may have a technical or...
Registration Errors - Username Taken or Email Taken
If you are trying to register and you receive one of these error messages but you are the owner of the email address: The Error Message Error: Username taken, please...